FAQ

Find all your wallpaper questions answered here. You’ll find answers to the most common questions our customers ask about our services and processes.
If you don’t find the answers you are looking for, please contact us.

How much wallpaper do I need?

To ensure a seamless transformation, begin by measuring the square footage for wallpaper. Multiply the wall height by the total length and then subtract the square footage of any openings (ie doors, windows).

What information do you need to get a quote?

– Measurements of area or plans including ceiling height

– Types of wallpaper you have chosen ie. name/brand/code

– Is the wallpaper going on a flush wall or is there much to cut around ie. a toilet

– Is it for your home or a commercial project

How to prepare for installation day?

-Please move fragile, breakable items, as well as take down any curtains, tv’s or shelves (if possible) ready for wallpaper

-If you can move large furniture to create space if needed that is great  if not we can help on arrival

-We always leave your home tidy, clean and how we found it

What surface prep do you do?

As professionals, we will ensure that the surfaces are suitable before wallpapering.

-Standard prep included is a basic sand to smooth and if there are any pin holes we can fill them

-New surfaces must be sealed a minimum of 12 hours prior to installation with one coat of a water based paint. This is not included in quote unless specified

-If plaster work needs to be done to walls we can complete this but need to know beforehand so this additional work can be included in your quote and allowed for timewise.

Do you require a deposit?

For some large scale wallpaper installation projects we may require a 10% deposit. We would always notify you of this prior.

Are there any hidden costs?

No. We take pride in being honest tradies!

Any extras or unexpected things that come up we will inform you of prior to starting or as soon as we are made aware of them and will work with you or advise you of the best course of action for you.